Steam & EPIC

Getting Started with Steam

• Managing Multiple EVE Accounts with Steam
• Logging In: Steam vs. EVE Launcher
• It is not possible to link an existing EVE account to Steam
• Creating an EVE Account via Steam

Steam Payments & Subscriptions

• Refunds: Steam vs. Fenris – Who to Contact
• Regional Pricing & Tax Differences on Steam vs. Fenris Store
• Buying PLEX via Steam – How It Works
• How to Buy Omega Using Steam Wallet
• Steam Wallet

Launcher & Technical Support for Steam

• Using Steam Overlay with EVE Online
• How to Run EVE Online Without Steam (Standalone Mode)
• Launcher Won’t Open / Black Screen
• Verifying & Repairing Game Files (Steam Version)
• Using the EVE Launcher from Steam

Account & Security for Steam

• Changing Email or Password for a Steam-Linked Account
• Two-Factor Authentication with Steam Accounts

Steam Features & Community

• Steam Friends & EVE Online – How They Interact
• Using Steam Controller / Big Picture Mode with EVE Online
• How to Take Screenshots & Share via Steam Overlay

Troubleshooting Common Steam Issues

• Steam Cloud & Save Data in EVE Online – What’s Stored
• Steam Purchase Did Not Deliver Omega or PLEX
• Cannot Log In with Steam After Account Changes

Support Guidance for Steam

• How to Provide Steam Transaction IDs to Fenris
• Getting Help Quickly: Info CCP Support Needs from Steam Players
• When to Contact Steam Support vs. Fenris Support

Support Guidance for EPIC

• When to Contact EPIC Support vs. Fenris Support

Troubleshooting Common EPIC Issues

• Cannot Log In with EPIC After Account Changes
• EPIC Purchase Did Not Deliver Omega or PLEX