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In order to speed up ticket processing please log to your Logging into your EVE Online account before submitting a support ticket.

For account recovery assistance please click the button above or alternatively contact us via support@eveonline.com

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Please click above to refresh your login session so that our support system can connect to the game server in order to speed up ticket processing.

Notice: Login Session Expired

It looks like your login session has expired. You can still finish submitting your ticket without connecting to the game server, but this may lead to slower ticket processing. To continue please include as much detail as possible regarding your issue and affected accounts/characters. Alternatively log in again to restart the submission process (all form data will be lost).

Notice: Unable to connect

We are unable to connect to the EVE Online servers at the moment. You can still finish submitting your ticket without connecting to the game server, but this may lead to slower ticket processing. To continue please include as much detail as possible regarding your issue and affected accounts/characters. Alternatively log in again to restart the submission process (all form data will be lost).

If this error results in you not being able to submit your ticket you can submit your ticket by sending an email to support@eveonline.com. Please make sure you include as much detail as possible regarding your issue and affected accounts/characters.