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  1. EVE Online
  2. Technical Support

Technical Support

Download, Installation & Updates

  • Installing EVE Online and Mac OS X Permissions
  • Steam Error - "We are currently in the process of creating your EVE account. Please try again in a few minutes"
  • Troubleshoot - Downloading The Game / Launcher
  • Download on Demand
  • System Requirements
  • Test Server ‘Singularity’
See all 7 articles

Connectivity

  • VPN and Proxy Use
  • Network communication between your computer and the EVE Online server has been interrupted.

Launcher

  • Troubleshoot - Launcher starts but then closes or gives a dll error on start.
  • Troubleshoot - Game does not appear after starting through Launcher.
  • Troubleshoot - Launcher Won't Start
  • Unable to Log Into Account or Update Launcher
  • Shared Cache Options
  • Profile Management Tool
See all 7 articles

Crashes, Lockups & Freezes

  • DxDiag Or System Profiler
  • EVE LogLite Diagnostic Tool

Website & Email

  • Managing Access Permissions for Third Party Applications using SSO
  • API Key Not Working

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