Download, Installation & Updates

• Troubleshoot - Downloading The Game / Launcher
• Download on Demand
• System Requirements
• Test Server ‘Singularity’
• Clearing client settings and the client side cache data

Launcher

• Troubleshoot - Game does not appear after starting through Launcher.
• Troubleshoot - Launcher Won't Start
• Unable to Log Into Account or Update Launcher
• Shared Cache Options
• Profile Management Tool
• Launcher Log

Connectivity

• ★ VPN and Proxy Use
• Network Diagnostic Tool
• Network communication between your computer and the EVE Online server has been interrupted.

Crashes, Lockups & Freezes

• DirectX Diagnostic report (DxDiag)
• EVE LogLite Diagnostic Tool

Website & Email

• Managing Access Permissions for Third Party Applications using SSO
• API Key Not Working