Download, Installation & Updates

• Download on Demand
• System Requirements
• Test Server ‘Singularity’
• Clearing client settings and the client side cache data

Launcher

• ★ Unable to Log Into Account or Update Launcher
• Shared Cache Options
• Profile Management Tool
• Launcher Log

Login Issues

• Starting EVE Online through STEAM asks for Account Name and Password

Connectivity

• Network Diagnostic Tool
• VPN and Proxy Use
• Network communication between your computer and the EVE Online server has been interrupted.

Crashes, Lockups & Freezes

• DirectX Diagnostic report (DxDiag)
• EVE LogLite Diagnostic Tool

Website & Email

• Managing Access Permissions for Third Party Applications using SSO
• API Key Not Working