Technical Support

Game Client

• Audio issues
• Disconnects, Socket closed
• FPS (frames per second) / stuttering issues
• Game client crashing to desktop
• Game client does not start or black screen
• Graphical issues

See all 8 articles

Guides and Information

• Clearing client settings and the client side cache data
• Download EVE Online
• DxDiag
• Installing EVE Online
• Network Diagnostics
• Reinstalling the Launcher

See all 11 articles

Launcher

• EVE Online launcher
• Launcher does not start
• Launcher logs
• Profile Management Tool
• Shared Cache
• Unable to add account

See all 9 articles

Websites

• Account linking on the Help Center
• Error when opening a specific page
• EVE Anywhere - Discontinued
• Forums
• Issues logging into the Help Center
• Third party applications