Issues logging into the Help Center

If you are having issues submitting a ticket in our Help Center, please try the following troubleshooting steps: 

  • Clear your browser cache.  
  • Make sure you are using the latest released version of your browser. 
  • Try using an incognito/private window. 
  • Disable any add-ons that block content like Adblockers or media blocking software. 
  • Use a VPN to connect to our website. 

If you are still having issues, you can send an email to and one of our Game Masters will assist you as soon as possible. 

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