Unable to login

If you are unable to login any accounts because the login window is not working correctly, you are getting a network error while attempting to login or the login button is not available. There may be an issue with the launcher attempting to contact some, or all of our services. 

Check internet connection 

Some security software, proxies and ISPs may filter connections to our login server. Verify that you can reach our login server correctly at the following page: 


If your connection is being filtered by a third party software or your ISP, please contact your provider so they can change your network settings or re-route your connection through a stable connection route. 

If you are still having issues, you can submit a ticket to our help center: 

Submit a Support Ticket

Be sure to add the following information: 

Launcher logs

Network Diagnostics

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