Contacting Support

Updated

There are a variety of ways to get in touch with a member of our Player Experience Team for assistance should you have any questions:

  1. Live Chat - You can talk directly to one of our Game Masters by clicking the "Chat" widget in the lower right corner of this page.
  2. Support ticket - You can send a ticket via the "Submit Support Ticket" button on the Help Center.
  3. Email - Send us a message directly via email to support@eveonline.com which will create a support ticket.
  4. Social Media - Send us a direct message via Twitter (@EVEOnline) or Facebook (EVE Online).
  5. In-game - We don't offer direct support from within the game client, but you can open the "Help" window in the game client by pressing F12 for a variety of options.

You can also use the Help Center "Search" function to see if any article already provides an answer to your question.

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