Characters may be deleted (or "biomassed") within the character selection window, by clicking on the "X" which appears on the right side of the character's name when hovering the mouse cursor over the character. After confirming that the character should be indeed terminated, the character will be greyed out and a 10 hour cooldown starts.
To cancel the character deletion for any reason, press the "+" button located on the right side of the character's name. This will remove the character from the deletion queue, and cancel the ten hour timer.
After 10 hours have passed, the character deletion can be finalized by clicking the "X" (now red) again. This will remove the character for good. If the character has been a member of a player corporation, all of the characters assets will be inherited by the characters corporation. They will be moved to the "Corporation Deliveries" hangar of the corporation where the items were located. If the character is a member of an NPC corporation, all assets will be lost irrecoverably.
To reach the character selection window from the Launcher,
- Click the account containing the character to be deleted
- Click "Account Settings"
- Click "Launch Settings"
- Set "Launch EVE Online to the Character Selection Screen" to Yes
To reach the character selection window from in-game,
- Press ESC
- Click Log Off
Character terminations are final. While the Player Experience may be able to restore a deleted character once in exceptional cases, such characters are always restored 'as is', usually just the character and his trained skills with no assets whatsoever. The Player Experience Team will not be able to recover any items lost with the character deletion.