You will need to download the installer before you can install the game. You can find links to the download options available in the following article.

Download EVE Online

Windows from our website

• Download the latest launcher from our website.
• To install EVE Online, you will have to double click the eve-online-latest+Setup.exe file.
• If Windows pop-up window appears asking you to confirm to run the file, click Run. 
• You will be asked to confirm the default installation path or you may choose a different location.
• Wait for the process to finish and the EVE Online launcher will open.

Mac OS 

• Download the latest launcher from our website.
  • If Safari asks "Do you want to allow downloads on "www.eveonline.com?"" click Allow.
• Click on Downloads in the Dock and run the installer you just downloaded.
• Drag the EVE Online app into the Application folder.
  • If a window pops-up asking ""eve-online" is an app downloaded from the internet. Are you sure you want to open it?" click Open.
• When EVE Online is installed on macOS, the operating system will ask the user to accept a license agreement. This needs to be accepted to play the game.
• When the user starts the game client for the first time the game will ask permission to access the users’ documents folder. Grant permission.
  • This permission is required to save the in-game settings, screenshots, character portraits and in game logs. If the user denies the game permissions to the Documents folder, then all the above will fail to save, causing a sub-optimal user experience.
• If a user has denied access, they are able to give the EVE Online permissions to the Documents folder from the Security & Privacy window. To open that window please open the following:
  • Finder > System Preference > Security & Privacy > and select the Privacy tab
  • Click the lock icon in the bottom left corner and unlock with admin password.

  • Select the following and add the following permissions:

    • Accessibility
      • EVE launcher
    • Files and Folders
      • EVE Launcher
        • Documents Folder
        • Desktop Folder
      • EVE
        
        • Documents Folder