A System Profiler file contains information about Mac specifications, such as hardware and software information. This file can provide valuable information to the Player Experience Team to help diagnose issues.
Creating a System Profiler report
- Click on the Launchpad in the dock.
- Click on Other.
- Open the Terminal.
- Type the following into the Terminal and press enter: system_profiler -detailLevel mini > Desktop/SystemProfiler.txt
Once the file has been created, locate it on your Desktop and attach it to your ticket on our Help Center.