System Profiler

A System Profiler file contains information about Mac specifications, such as hardware and software information. This file can provide valuable information to the Player Experience Team to help diagnose issues.


Creating a System Profiler report 

  1. Open the finder. 
  2. Select “Applications”. 
  3. Open Utilities. 
  4. Start the terminal. 
  5. type in:  
    system_profiler -detailLevel mini > Desktop/SystemProfiler.txt 
  6. Locate the file in your desktop and attach it to your support ticket. 
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