System Profiler

A System Profiler file contains information about Mac specifications, such as hardware and software information. This file can provide valuable information to the Player Experience Team to help diagnose issues.

Creating a System Profiler report 

  1. Click on the Launchpad in the dock.
  2. Click on Other.
  3. Open the Terminal.
  4. Type the following into the Terminal and press enter: system_profiler -detailLevel mini > Desktop/SystemProfiler.txt 

Once the file has been created, locate it on your Desktop and attach it to your ticket on our Help Center.

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