A System Profiler file contains information about Mac specifications, such as hardware and software information. This file can provide valuable information to the Player Experience Team to help diagnose issues.
Creating a System Profiler report
- Open the finder.
- Select “Applications”.
- Open Utilities.
- Start the terminal.
- type in:
system_profiler -detailLevel mini > Desktop/SystemProfiler.txt
- Locate the file in your desktop and attach it to your support ticket.