Permanent Account Deletion

Updated

Users may wish to delete select game accounts independent of personal data concerns, for example to stop recurring billing on a specific account or clean up unused accounts.

We are currently unable to process requests for account deletion which do not pertain to GDPR. We plan to add an automated solution in the future enabling self-service deletion of EVE Online accounts.

Recurring billing can be cancelled by logging into the account management page, then clicking on "Account Info" and selecting the Cancel Subscription option:

mceclip0.png

mceclip1.png

Unused accounts cannot be deleted at this date, but rest assured they will not be billed again if your subscription has been cancelled.

Attachments

No Attachments with this Article
Was this article helpful?
150 out of 339 found this helpful