Welcome to our new EVE Online Help Center

We've recently released a new launcher for EVE Online. If you are encountering any problems then please read the article linked below.

Unable to Log Into Account or Update Launcher

Account & Subscription

Account Subscription & Game Time

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Account Details & Services

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New Eden Store, Aurum & Redeeming System

Payment Methods

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Gameplay & Features

Agents & Missions


User Interface

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Market & Contracts

Corporations & Alliances

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Player Owned Structures

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Character & Assets

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Ships & Modules

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EULA, ToS, Policies

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Technical Support

Download, Installation & Updates


Login Issues


Crashes, Lockups & Freezes

Website & Email