Welcome to our new EVE Online Help Center

Please use the search feature or browse our Knowledge Base of support articles for information and/or solutions to issues. Alternatively you can file a support ticket to get in touch with a Game Master who will assist you as soon as possible.

Also check out our numerous EVE Online : Flight Academy tutorial videos.

Account & Subscription

Account Subscription & Game Time

See all 7 articles

Account Details & Services

See all 14 articles

New Eden Store, Aurum & Redeeming System

Payment Methods

See all 14 articles

Gameplay & Features

Agents & Missions


User Interface

See all 7 articles


See all 13 articles


See all 8 articles

Market & Contracts

Corporations & Alliances

See all 14 articles

Player Owned Structures

See all 14 articles

Character & Assets

See all 21 articles

Ships & Modules

See all 15 articles


See all 7 articles

EULA, ToS, Policies

See all 8 articles

Technical Support

Download, Installation & Updates


Login Issues



Crashes, Lockups & Freezes

Website & Email