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Please use the search feature or browse our Knowledge Base of support articles for information and/or solutions to issues. Alternatively you can file a support ticket to get in touch with a Game Master who will assist you as soon as possible.
Local Channel In Nullsec Systems in Delayed Mode
Starting downtime (11:00 UTC) on Friday July 12th the Local chat channel for nullsec systems will be changed to delayed mode. This means that players will only appear in the channel if they choose to send a message to the channel.
If you wish to provide feedback on this change then the most appropriate channel is via the forum thread and not via a support ticket.
Account & Subscription
Account Subscription & Game Time
- Payment Rejected
- Permanent Account Deletion
- Changing Subscription Plan
- Updating Your Credit Card Details
- Purchasing PLEX through Account Management or from Third Party Resellers
- Cancelling subscription
Account Details & Services
- ★ Account Recovery
- Recruit a Friend
- Creating a New EVE Online Account Through www.eveonline.com
- E-Mail Verification
- In-Game Purchase of PLEX (Fast Checkout)
- Single Sign On (SSO)
New Eden Store, Aurum & Redeeming System
Payment Methods
- Steam Wallet
- Failed and Reversed Payments
- Credit Card Payment Issues
- Credit or Debit Card
- PayPal
- PLEX Activation Code (PAC)
Gameplay & Features
Agents & Missions
Sovereignty
User Interface
- ★ Pointer Window
- The Agency
- Stargate Holograms
- Chat Channels Empty / Not Visible
- User Interface (UI) Scaling / Text Font Size Increase
- Mining Ledger
Industry
See all 15 articlesExploration
- Abyssal Deadspace
- Moon Scanning
- Autothysian Lancers and Drifters
- Scanning
- Cosmic Anomalies
- Wormholes
Market & Contracts
Corporations & Alliances
See all 16 articlesPlayer Owned Structures
- Upwell Structures
- Upwell Structures - Quick Facts
- Upwell Structure Deployment and Unanchoring
- Upwell Structures Vulnerability States
- Asset Safety
- Upwell Structure Ship Tethering
Character & Assets
- ★ Welcome to New Eden
- ★ Alpha and Omega Clone
- ★ Unallocated Skillpoints
- Activities in New Eden
- Total Net Worth Indicator
- Container and Wreck Ownership
Ships & Modules
- Mutaplasmids
- Warp Scrambling and Warp Disruption
- System Travel - Warping
- Phenomena Generators
- Command Burst
- Pulse Activated Nexus Invulnerability Core (P.A.N.I.C.)
Crimewatch
- Ship Safety Setting
- Weapon and Logoff Timers
- Kill Rights
- CONCORD
- Duels & Limited Engagements
- Criminal Timer
EULA, ToS, Policies
- ★ Known & Declared Exploits
- Data Deletion Requests
- Out of Game Harassment
- Reporting suspected bot users
- Scams
- Account Sharing