Promoted articles
Knowledge base
Account & Subscription
Account Subscription & Game Time
- Payment Issues
- Gametime, PLEX and DLC purchased through Steam
- Payment Rejected
- Permanent Account Deletion
- Updating Your Credit Card Details
- Purchasing PLEX through Account Management or from Third Party Resellers
Account Details & Services
- Contacting Support
- Account Recovery
- Steam integrated EVE Online accounts
- Recruit a Friend
- Creating a New EVE Online Account Through www.eveonline.com
- E-Mail Verification
New Eden Store & Redeeming System
Payment Methods
- Steam Wallet
- Credit Card Payment Issues
- Credit or Debit Card
- PayPal
- PLEX Activation Code (PAC)
- Direct Debit
Gameplay & Features
Agents & Missions
Sovereignty
User Interface
- Pointer Window
- The Agency
- Stargate Holograms
- Chat Channels Empty / Not Visible
- User Interface (UI) Scaling / Text Font Size Increase
- Mining Ledger
Industry
See all 15 articlesExploration
- Triglavian Space
- Triglavian Space Filaments
- The Triglavian Invasion
- The Conduit Loop
- Triglavian Wormholes
- Abyssal Deadspace
Market & Contracts
- HyperNet Relay
- Item Exchange Contract
- Auction Contracts
- Courier Contracts
- Broker Fee and Sales Tax
- Corporation Orders and Market Deliveries
Corporations & Alliances
See all 16 articlesPlayer Owned Structures
- Upwell Structures - Abandoned State
- Upwell Structures
- Upwell Structures - Quick Facts
- Upwell Structure Deployment and Unanchoring
- Upwell Structures Vulnerability States
- Asset Safety
Character & Assets
- Welcome to New Eden
- Alpha and Omega Clone
- Activities in New Eden
- Total Net Worth Indicator
- Container and Wreck Ownership
- Alpha Clones and Omega Clone lapsing - Quick Facts
Ships & Modules
- Community Fittings
- Mutaplasmids
- Warp Scrambling and Warp Disruption
- System Travel - Warping
- Phenomena Generators
- Command Burst
Crimewatch
- Effective security response with heightened Triglavian presence.
- Ship Safety Setting
- Weapon and Logoff Timers
- Kill Rights
- CONCORD
- Duels & Limited Engagements
EULA, ToS, Policies
- Known & Declared Exploits
- Data Deletion Requests
- Out of Game Harassment
- Reporting suspected bot users
- Scams
- Account Sharing
Technical Support
Download, Installation & Updates
Launcher
- Troubleshoot - Launcher starts but then closes or gives a dll error on start.
- Troubleshoot - Game does not appear after starting through Launcher.
- Troubleshoot - Launcher Won't Start
- Unable to Log Into Account or Update Launcher
- Shared Cache Options
- Profile Management Tool